Checking the network before depositing stablecoins into OKX from Italy
Stablecoins such as USDT and USDC exist on several blockchains, and OKX shows a separate deposit address for each supported network. Users in Italy sometimes copy an address from an earlier deposit or from a screenshot and send from a wallet using a different network. The result can be a transfer that never arrives or one that needs a lengthy support process. This guide describes a short check to run every time you deposit stablecoins into OKX, including memo fields, test transfers and the records worth keeping.
Open the deposit page fresh
Each time you deposit, open the OKX deposit page in the official app, select the stablecoin and choose the network. Read any notices about minimum amounts or suspended networks. Copy the address shown for that network directly, rather than reusing an old address, because supported networks and addresses can change over time.
Match the sending side
In the wallet or platform you are sending from, choose exactly the same network as the one you selected on OKX. Paste the address and compare the first and last few characters. If the deposit page shows a memo or tag, include it exactly. If the sending side does not offer the same network, stop and choose another route.
Test new routes
The first time you use a new wallet or platform as a source, send a small amount and wait until it is credited on OKX before sending the rest. Network fees and minimum deposit amounts are listed on the official pages, so check them so your test is not below the minimum. Note the network and the confirmation time.
Keep your records
For each deposit, save the date, amount, network, sending address and transaction identifier. If a deposit is delayed, these details are what support will ask for. Raise any issue only through the official OKX app or website, and never share passwords or codes with anyone who contacts you offering help. Over time these records also show which routes work reliably for you, which makes each new deposit quicker and less stressful to complete.
Risk boundary: OKX Italy Guide
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Scenario checkpoint
- Open the OKX deposit page fresh each time instead of reusing an old address
- Select exactly the same network on the sending wallet or platform
- Include any memo or tag shown on the deposit page exactly as written
- Send a small test above the minimum deposit amount on every new route
- Save the transaction identifier and network for every stablecoin deposit